Frequently Asked Questions

Send us the brand, model, interface details, and available technical specifications or photographs of your existing equipment. Our technical team will help identify a suitable product.

Yes. We can provide fully compatible solutions for equipment from other manufacturers. Please share your equipment’s brand, model, and technical details so we can match the appropriate product.

Yes. We offer one-stop solutions combining underwater connectors, cables, ROV components, and diving equipment.

Available catalogues and technical information can be found on our website. You can also contact our team to request documentation for a specific product.

Yes. Customized solutions are one of our core strengths. We offer responsive technical support and short customization lead times, with the schedule confirmed for your specific requirements.

Please send any available technical specifications, drawings, photographs, or the brand and model of the product you currently use. These details help us understand your requirements and propose a suitable solution.

Yes. We can review your drawings, photographs, samples, and technical requirements to assess a suitable product or customized solution.

Yes. Our technical team can review your equipment and application requirements and help you select a suitable product.

Contact us by email at sales@mare-marine.com, call +34 654990749, or message us on WhatsApp. Please include product photographs, specifications, or technical parameters where available.

No. We do not require a minimum order quantity.

Yes. We accept sample orders and small-quantity orders.

Our standard lead time is 7–10 days. Products available from stock may be ready sooner. Please contact us to confirm the lead time for your order.

Yes. We support international shipping. Please contact our team to discuss delivery to your destination.

We accept payment by T/T (bank transfer). Please contact our sales team for payment details.

Our products undergo quality assurance and quality control (QA/QC), including testing before dispatch to verify that they meet the required specifications. Test reports are provided.

Please contact our team with details of the issue. We provide replacement support for products that arrive damaged or do not meet the confirmed requirements.

Yes. We provide technical support for installation, maintenance, and troubleshooting. Contact our team for assistance with your product.

Please contact us and describe the issue. The information needed depends on the situation, and our technical team will guide you through any additional details required.

Email sales@mare-marine.com or contact us on WhatsApp at +34 654990749 for sales enquiries and technical support.